(1) Order Cancellation
Just in case you change your mind, we are giving you 48 hours to cancelled your order without any penalty charged.
7-10 working days within East Malaysia only
(3) Return & Exchange
In the case when item purchased is not suited a free 7 days swapping policy will be implemented. Customer is responsible of the postage fee of item returning to us while we will post the swapped item complimentary on postage. However, buyer will need to top up any different in price
(4) Return & Refund
The returned goods or products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods or products have been used or damaged by the customer, there will not be any refund. lmem.my will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods or products, customer will received their refund within 3 working days after the confirmation.
Please return your purchase to the following address:
LIQUI MOLY EAST MALAYSIA SDN BHD
Ground Floor, Lot 3854, Blk 218, KNLD, Central Avenue Commercial Centre,
Jalan Datuk Amar Kalong Ningkan, 93250 Kuching, Sarawak.
Please contact us at [email protected] or 082-577936 if you have any questions or doubts.